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Call Center Indutry Articles

Wondering what the current trends are in the industry today? Read our up-to-date articles and gain important knowledge in helping you place yourself in the call center world. All our articles are written by reputable authors directly involved in the industry! what are you waiting for!

2007-12-13 - Spending Christmas the Call Center way

2007-11-28 - Still happy at work?

2007-11-28 - In the news: P350 Million allocated for training agents

2007-07-13 - The call center job: How to get ahead

2007-07-06 - Contact NEWS Magazine: Rising up the corporate ladder, call center style

2007-06-22 - SPECIAL REPORT - Call Center Work

2007-06-04 - SPECIAL REPORT - Call Center Work

2007-06-01 - BPO still bullish - Last part

2007-05-18 - BPOs still bullish Part III

2007-05-04 - BPOs still bullish - Part II

2007-04-26 - BPOs still bullish - Part I

2007-04-18 - A short tale of an agent

2007-04-17 - Ateneo CORD learning series

2007-04-04 - IBM Daksh for April - The QC Career Jam

2007-04-03 - Have a call center summer!

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